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Documents Central
A secure repository for essential documents,
ensuring easy access and organization.
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Documents Central / Municipal Permits
Keep all necessary permits in
one accessible location.
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Documents Central / Bank Documents
Manage account documents seamlessly,
from statements to transactions.
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Documents Central / Agreements Hub
Centralize leasing agreements, contracts, and other
legal documents for efficient management
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Management / Restaurant & Brand Management
From managing physical assets like fixtures and equipment to digital assets such as websites and social media.
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Management / Team Coordination
Assign roles, from director to waitstaff, ensuring everyone is aligned with their responsibilities.
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Management / Project & Membership Organizer
Keep track of ongoing projects and memberships with delivery platforms for broader market reach.
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Management / Financial Oversight
Access to detailed financial reports, accounting tools, and wallet management for a clear financial picture.
EatsWay’s comprehensive approach to customer relations not only enhances the dining experience through technology and personalization but also fosters a stronger bond between restaurants and their patrons, driving loyalty and repeat business.
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Customer Relations / Interactive QR Menus
Customers can easily scan a QR code using their mobile devices or tablets to access the restaurant's menu. This digital menu is designed for convenience, allowing for quick browsing and ordering.
The QR menu provides detailed descriptions and images of dishes, ingredients, and possible allergens, ensuring customers make informed choices.
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Customer Relations / Menu Orders
Streamlined Ordering: Enables customers to place orders directly from their digital menu, reducing wait times and improving order accuracy.
Real-time Updates: Customers receive updates on their order status, from preparation to ready-for-serving, directly on their device.
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Customer Relations / Digital Menu Board
Dynamic Display: A visually appealing digital display
of the menu within the restaurant, showcasing specials,
promotions, and live updates on available dishes.
Engagement: Enhances the ambiance and engages customers
with high-quality images and descriptions,
making the selection process more immersive.
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Customer Relations / Order Ready Notification
Efficient Communication: Customers receive a notification on their mobile device when their order is ready, ensuring a smooth dining experience without unnecessary waiting.
Customer Relations / Reservations
Seamless Booking: Customers can make table reservations directly through the EatsWay platform, offering convenience and flexibility.
Personalization: The system allows for special requests during reservation, tailoring the dining experience to individual needs or occasions.
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Customer Relations / Delivery
Integrated Delivery Service: Offers an option for food delivery, extending the restaurant's reach beyond the dine-in experience.
Tracking Capability: Customers can track their order in real-time, ensuring transparency and reliability.
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Customer Relations / Benefits
Exclusive Offers: Regular customers enjoy exclusive benefits such as complimentary dishes, priority seating, or special service enhancements as a token of appreciation.
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Customer Relations / Events
Event Information: Customers can discover and participate in events hosted by the restaurant, such as tasting menus,
cooking classes, or themed dinners.
Engagement: Enhances customer engagement and loyalty by offering unique and memorable experiences.
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Customer Relations / Loyalty Programs
Rewards: Customers earn points or rewards for dining or ordering, which can be redeemed for discounts, free items, or special experiences.
Customization: The program is designed to cater to frequent customers, encouraging repeat visits and building a loyal customer base.
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Customer Relations / Promotions
Special Offers: Timely promotions, discounts, and
deals are available to customers, encouraging trial of
new dishes or visitation during off-peak hours.
Personalized Marketing:
Promotions can be tailored based on customer preferences and previous orders, enhancing relevance and effectiveness.
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Customer Relations / Gift Voucher
Gift Options: Customers can purchase and send gift vouchers to
friends or family, introducing them to the restaurant’s offerings.
Customizable: Vouchers can be personalized for special occasions, adding a personal touch to the gift.
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Customer Relations / Social Responsibility
Community Engagement: Restaurants can showcase their involvement in social responsibility projects, such as food donation programs or sustainability initiatives, inviting customer participation and support.
Transparency: Demonstrates the restaurant's commitment to making a positive impact, building trust and admiration among customers.
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Customer Relations / Members
Exclusive Membership: Offers a membership program with
additional perks, such as members-only events,
priority booking, and insider information.
Community Building: Strengthens the sense of community among regular diners, fostering a deeper connection with the restaurant.
A one-stop shop for managing operational needs and service subscriptions.
Operational Essentials: Order cleaning services, insurance, and manage subscriptions like telephone, internet, and television from a single dashboard.
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Shop / Comprehensive Shopping Portal
Overview: A one-stop digital marketplace tailored for restaurants, offering an extensive range of products and services needed for daily operations. From kitchen equipment and dining utensils to office supplies and décor, the Shop simplifies procurement by aggregating quality suppliers in one platform.
Benefits: Streamlines the purchasing process, offers competitive pricing through bulk buying agreements, and ensures quick delivery to keep restaurants running smoothly without interruption.
EatsWay Onlineshop offers restaurants the opportunity to collect points with bonmiles for every purchase and offers free shopping with the points earned.
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Cleaning Service / Dedicated Cleaning Solutions
Overview: A specialized service catering to the unique cleaning needs of restaurants. This feature allows establishments to schedule regular cleaning sessions or request on-demand services, ensuring their spaces meet the highest standards of hygiene and cleanliness.
Benefits: Customizable cleaning plans based on restaurant size and specific requirements, access to professional cleaning staff trained in food service sanitation, and the convenience of managing appointments directly through the dashboard.
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Insurance / Tailored Insurance Packages
Overview: Comprehensive insurance solutions designed specifically for the hospitality sector. Coverage options include property damage, liability, employee accidents, food contamination, and business interruption, among others.
Benefits: Protects restaurants against unforeseen circumstances with customizable insurance packages, offers competitive rates through pooled purchasing, and provides peace of mind, allowing owners to focus on their culinary craft.
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Subscriptions / Essential Services Membership
Overview: Centralized management of all necessary service subscriptions for a restaurant, including telephone, internet, and television services. This feature simplifies the setup and maintenance of these critical utilities.
Benefits: Streamlines the administration of various service subscriptions, ensures competitive pricing and package deals exclusive to EatsWay partners, and offers a single point of contact for support and troubleshooting, minimizing downtime and enhancing operational efficiency.
Guidance and insights for scaling your business and exploring new opportunities.
Business Expansion: Explore chain business models, franchise opportunities, and receive architectural support for new concepts.
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Recommendations / Chain Business
Overview: Tailored advice for restaurants looking to expand their brand into multiple locations, transforming into a chain. This guidance covers strategic planning, operational scalability, branding consistency, and market analysis to ensure a successful expansion.
Benefits: Offers a roadmap for growth, highlighting how to maintain quality and service standards while scaling operations. Restaurants receive insights on location selection, capital investment, and leveraging brand identity to attract a wider customer base.
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Recommendations / Franchise Opportunities (Master & SubFranchise)
Overview: Comprehensive support for restaurants exploring franchising as a growth strategy. This includes opportunities to become a master franchise, overseeing multiple franchise units, or a sub-franchise under an existing master franchise.
Benefits: Enables restaurants to expand their footprint with less direct investment in new locations. Franchising support includes legal agreements, operational manuals, training programs, and marketing strategies to ensure brand consistency and success across franchises.
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Recommendations / Architectural Support (Renovation Works)
Overview: Expert consultation and services for restaurants needing architectural design and renovation work. Whether it's updating the current layout for efficiency, expanding for more capacity, or completely revamping the look to align with a new concept, architectural support ensures that physical spaces meet both operational needs and aesthetic goals.
Benefits: Access to industry-leading architects specializing in restaurant design, who can navigate the complexities of building codes, permits, and functional design. This support helps create inviting spaces that enhance customer experience and operational flow.
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Recommendations / New Concept (Innovating Your Restaurant)
Overview: Guidance and resources for restaurants looking to innovate or pivot their business model with a new concept. This could involve introducing a new cuisine, adopting a unique dining experience, or integrating technology in novel ways to enhance the dining experience.
Benefits: Provides a strategic framework for successfully implementing a new concept, from initial idea generation to market launch. Restaurants benefit from market research insights, branding assistance, and customer engagement strategies to ensure the new concept resonates with the target audience and stands out in the competitive market. This service aims to reinvigorate the restaurant's brand, attract new customers, and open new revenue streams.
